Safran

We have identified the root cause and have reverted the changes made that affected our API. The root cause was linked to a routine server dependency update, that was reverted to resolve the incident

We are currently experiencing an incident affecting our API, causing it to be unavailable. Our team is investigating the issue and working to restore service as quickly as possible. We will provide further updates shortly.

The performance issues (including slowness and potential access problems) reported earlier this morning, following our recent system maintenance, have now been fully resolved. Our team has completed the necessary corrective actions, and all services have returned to normal operation. We have confirmed that system performance is stable. We apologize for the disruption this may have caused and thank you for your patience and understanding while we worked to resolve it.

Our monitoring systems have detected performance issues impacting services following overnight maintenance completed early on April 23rd. Users may experience slowness or difficulty accessing the platform. Our engineers are investigating urgently. We apologize for the inconvenience and will share more information shortly.

New SSO users can now access the application, everything is back to normal.

New SSO users unable to connect to the app starting on the 17/02/2025 at around 11am CET. This issue does not affect users that already logged before this time.